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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leigha Cruz

July 4, 2025

5  out of  5
rating by Leigha Cruz
"Christina was so incredibly helpful and flexible as we navigated the transfer of our insurance to our new local StateFarm Agent, Diana! Thank you, thank you!! 😊"
We responded:
"Great to hear, Leigha! Welcome to our agency! Thank you for trusting us with your insurance needs! "
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DOMINGO OLGUIN SR

July 2, 2025

5  out of  5
rating by DOMINGO OLGUIN SR
"My son referred me to Roxanne Rangel at Diana's office, and she was amazing. Very kind and patient, it was a blessing to do business with her. My grandchildren also have their insurance there! I've never felt so comfortable at my insurance agent's office."
We responded:
"Great to hear Domingo! We are happy to help you and the family! "
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Tiffany Limas

June 29, 2025

5  out of  5
rating by Tiffany Limas
"We were shopping around for better rates and Roxanne was able to help us not only get better coverage for cheaper than our former company but she went above and beyond to get us set up and the policies we were happy with! Thanks so much!"
We responded:
"Great to hear Tiffany! Welcome to Diana Escalante State Farm. We hope to continue to go above and beyond with our service! "
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MMM Martinez

June 26, 2025

5  out of  5
rating by MMM Martinez
"Christina Escalante Was great and so much help with my policy."
We responded:
"Thank you! We appreciate you taking the time to leave us a great review! "
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Accounts Receivable

June 23, 2025

5  out of  5
rating by Accounts Receivable
"The ladies at Diana’s office are amazing! Always top notch customer service and quick to get my requests taken care of. So glad we switched to State Farm with Diana Escalante and her staff!!"
We responded:
"Happy to hear this! Glad you made the switch! "
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Logan Franks

June 23, 2025

5  out of  5
rating by Logan Franks
"Good work ezay to deal with and pilite as soon as u walk in"
We responded:
"Great feedback Logan! We are happy to help you out! "
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Ariana Alvarez

June 13, 2025

5  out of  5
rating by Ariana Alvarez
"Roxanne is absolutely AMAZING!!!! Love her so much, she’s been so very helpful and patient with us. They have a very great and kind team😆💗"
We responded:
"Thank you for leaving a great review Ariana. We are so happy Macaylah is a part of the team. Happy to hear the feedback. "
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Cory Sanders

June 7, 2025

5  out of  5
rating by Cory Sanders
"Christina was very helpful and polite! Easy to talk to and explained policy in great detail and answered all questions."
We responded:
"Great to hear Cory! Christina is very knowledgeable and is always ready to help. Thank you for trusting us with your insurance needs! "
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Joshua Kitchen

June 4, 2025

5  out of  5
rating by Joshua Kitchen
"There is never enough stars when it comes to great service. Thank you all at state farm..God bless and stay successful.. I can't express it enough"
We responded:
"You are sure right.! Christina is pretty star worthy. Thank you for the feedback Joshua.! "
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Mary Zorn

May 29, 2025

5  out of  5
rating by Mary Zorn
"Roxy, at Diane Escalante’s State Farm Agency is the best. She reached out to me at a time when we were needing a change from liability to full coverage. And they did even more, we got Life, Renters and Auto all for less than I was paying with Liability. The whole staff is amazing and so friendly. They really look out for you and let you know what you are getting and don’t pressure you, if it’s something your aren’t interested I . Thank you, Roxy & Diane!"
We responded:
"So happy to hear Mary.! We love seeing you in office and I love that Rox took good care of you. Thank you for trusting us with your insurance needs. "
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Samuel Castilla

May 29, 2025

5  out of  5
rating by Samuel Castilla
"Where very helpful with getting renters insurance got it in minutes was really quick with getting me the information i needed and very kind people"
We responded:
"Thank you for trusting us with your insurance needs. Renters insurance is so important and we are happy to help. "
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Debbie Martinez

May 28, 2025

5  out of  5
rating by Debbie Martinez
"I couldn't be more impressed with Diana Escalante at State Farm! Not only does she provide top-notch insurance services, ensuring that clients feel informed and protected, but she also goes above and beyond for the community. Through generous sponsorship and support for various local organizations, Diana Escalante has made a lasting impact. Whether it's backing youth programs, supporting local nonprofits, or helping community initiatives thrive, she truly embodies what it means to be a business that cares. Beyond the incredible community efforts, the customer service is just as remarkable. Every interaction is professional, helpful, and tailored to individual needs. If you're looking for an agent who is not just great at insurance but also deeply invested in making a difference, look no further. Highly recommend!"
We responded:
"Thank you for your kind words. We love supporting our community with not only sponsorships but helping keep Victoria residents insured. We love what we do and hope to continue to serve the Crossroads for many years! "
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Donevyn’s Lawn Care & Landscaping Services

May 10, 2025

5  out of  5
rating by Donevyn’s Lawn Care & Landscaping Services
"Very helpful throughout the whole process,highly recommended!"
We responded:
"So great to hear you were taken care of. Thank you for trusting us with your insurance needs! "
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george alvarez

May 8, 2025

5  out of  5
rating by george alvarez
"Go see Diana and and her team! Roxanne was pleasant dealing with."
We responded:
"Thank you for the feedback, George! We appreciate your business and I hope to help you with many more insurance needs!"
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ahna gonzales

April 30, 2025

5  out of  5
rating by ahna gonzales
"Came in and Roxanne Rangel got me in and out with a great policy!!!"
We responded:
"So happy to hear! Roxanne is great! Thank you for trusting us with your business!"
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Roland Diaz

April 30, 2025

5  out of  5
rating by Roland Diaz
"Friendly answered every question"
We responded:
"Thank you for your five star review! My State farm team and I are happy to be your good neighbor!"
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Donna Brunk

April 30, 2025

5  out of  5
rating by Donna Brunk
"Friendly and appreciative"
We responded:
"Thank you for reviewing our State Farm office! We're thrilled to know you had a positive experience with us. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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ALVAREZ Alvarez

April 29, 2025

5  out of  5
rating by ALVAREZ Alvarez
"Couldn’t have asked for better. Very attentive and determined to accommodate a solution to any concerns I had!!! Wish there was more stars to give ;)"
We responded:
"Thank you so much for the feedback! We hope to continue to deliver great service! We are always happy to help! "
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Nate Palacios

April 28, 2025

5  out of  5
rating by Nate Palacios
"I needed to know why my insurance changed and Rebekah helped me figure that out. Definitely will be telling more people about State Farm love this insurance!"
We responded:
"So glad she was able to help you, Nate!"
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Juan Pena

April 28, 2025

5  out of  5
rating by Juan Pena
"Very cordial and informative and a delight to do business with Diane Escalante"
We responded:
"Thank you for the feedback, Juan! We hope to continue to help you with your insurance needs! "
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Annette Garcia

April 25, 2025

5  out of  5
rating by Annette Garcia
"When I call they are very polite and talk calmly to where I understand them. And I love the fact that when I have questions they explain thoroughly to where I can understand just like today there was something I did not know what to do because being that I have the Drive Safe and Save she explained very good to where I know what to do next time. I'm satisfied how the agency care about their customer and rates. I do recommend Diana Escalante and everyone at State farm insurance."
We responded:
"We pride ourselves in educating our clients in all aspects of insurance. We feel this is the most important part of our job. Thank you for your kind words and great review, Annette!"
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Rachel Turnham

April 24, 2025

5  out of  5
rating by Rachel Turnham
"Roxanne was a blessing, answered all my questions and got me all the coverage and then some...State Farm all the way"
We responded:
"So great to hear Rachel.! Roxanne is a blessing.. We are always happy to help you here at State Farm! "
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Anita Figirova

April 23, 2025

5  out of  5
rating by Anita Figirova
"She was the most helpful person and I will deal with her as long as we need insurance matter of fact I'm talking about combining my car insurance with her too she is awesome she listens to you she helps you and just was the sweetest person that I have ever talked about insurance I thank God that I got her as my agent thank you so very much"
We responded:
"This is so great to hear Anita! Happy you had an excellent experience.. Combining auto/renters is a great idea and we can definetely help with that. "
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Shawna OMealia

April 23, 2025

5  out of  5
rating by Shawna OMealia
"Great insurance company, best rates nice people. Roxanne, has helped me out and answered any questions I had and took the time to do so to."
We responded:
"Roxanne is knowledgeable and a pleasure to work with. We love hearing great things about our customers experience.! Thank you for sharing! "
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Terresa Crawford Geffert

April 17, 2025

5  out of  5
rating by Terresa Crawford Geffert
"I came back to State Farm to do business with Roxanne! She has been a blessing! Always patient and so kind."
We responded:
"Thank you for trusting us with your insurance needs! We appreciate you and are happy to have you back! "