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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paula Boyer

August 22, 2025

5  out of  5
rating by Paula Boyer
"The team was great … getting me the best rate possible."
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ROBERT PENA

August 21, 2025

5  out of  5
rating by ROBERT PENA
"Very helpful and friendly"
We responded:
"Happy to hear we were helpful Robert! We are always happy to help "
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Arianna Medina

August 18, 2025

5  out of  5
rating by Arianna Medina
"Awesome service! First time being with State Farm and Yvonne has been super helpful and communicative!"
We responded:
"Great feedback. Happy to hear Yvonne took good care of you. Hope to help you will all of your future insurance needs. "
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Ashlynn Trevino

August 18, 2025

5  out of  5
rating by Ashlynn Trevino
"Diana was very helpful and easily talked to us about our insurance, answering any questions we had and even checked the availability of whether or not our house could be on the insurance policy."
We responded:
"Happy to help Ashlynn! "
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jontex1422

August 16, 2025

5  out of  5
rating by jontex1422
"Renee Castaneda is the most knowledgeable agent I’ve ever dealt with."
We responded:
"Renee is very knowledgeable and passionate about what she does. Happy to hear she was able to help you.! "
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Karen Matak

August 16, 2025

5  out of  5
rating by Karen Matak
"Ms. Escalante accommodated my schedule, was incredibly knowledgeable and explained everything thoroughly. She really took her time to find the best rates for my needs, was honest, and a pleasure to speak with."
We responded:
"Always happy to help you Karen.! Thank you for leaving us the great feedback! "
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Steven Gwosdz

August 16, 2025

5  out of  5
rating by Steven Gwosdz
"A+++ very responsive to questions and got us a great rate."
We responded:
"Great to hear Steven! "
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Janel Gwosdz

August 16, 2025

5  out of  5
rating by Janel Gwosdz
"Renee is the best!! Such a big help saving our family $. Glad we made the switch!"
We responded:
"Renee is pretty great.! Thank you for trusting us with your insurance needs Janel ❤️"
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Jessica DeLaVega

August 14, 2025

5  out of  5
rating by Jessica DeLaVega
"Very nice customer service"
We responded:
"Thank you for leaving us a 5 star google review! We appreciate your business! "
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Noemi Garcia

August 12, 2025

5  out of  5
rating by Noemi Garcia
"Thank you Christina Escalante your amazing you always know how to help me"
We responded:
"Christina is pretty great.! Happy to hear she helped you.! "
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Summer Brindza

July 25, 2025

5  out of  5
rating by Summer Brindza
"Diana is an amazing agent and so helpful! Thank you again so much!"
We responded:
"Absolutely a pleasure helping you Summer! Thank you for trusting us with your insurance needs! "
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Kevin Davis

July 24, 2025

5  out of  5
rating by Kevin Davis
"Very kind fun to speak with and very knowledgeable about their business"
We responded:
"So good to hear we were fun and knowledgeable. Insurance can be a bit dreadful at times but we want to make it easy. Thank you for trusting us with your needs. "
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gloria kuecker

July 23, 2025

5  out of  5
rating by gloria kuecker
"we have been very satisfied with our policy."
We responded:
"So glad to hear this.! We are happy to help and hope to continue to deliver satisfactory results. "
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Lorena Garcia

July 16, 2025

3  out of  5
rating by Lorena Garcia
"Please stop calling me. I don’t live there. I’m not interested."
We responded:
"Hi Lorena.! I am sorry I don't see your name in our files. Please email me with details and I can make sure to locate any account that may exist and remove you. Diana@vtxinsurance.com "
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Steve Collins

July 15, 2025

5  out of  5
rating by Steve Collins
"Everyone I talked too their were very professional and I appreciated that."
We responded:
"Thank you for the feedback Steve! We appreciate you.! "
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Leigha Cruz

July 4, 2025

5  out of  5
rating by Leigha Cruz
"Christina was so incredibly helpful and flexible as we navigated the transfer of our insurance to our new local StateFarm Agent, Diana! Thank you, thank you!! 😊"
We responded:
"Great to hear, Leigha! Welcome to our agency! Thank you for trusting us with your insurance needs! "
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DOMINGO OLGUIN SR

July 2, 2025

5  out of  5
rating by DOMINGO OLGUIN SR
"My son referred me to Roxanne Rangel at Diana's office, and she was amazing. Very kind and patient, it was a blessing to do business with her. My grandchildren also have their insurance there! I've never felt so comfortable at my insurance agent's office."
We responded:
"Great to hear Domingo! We are happy to help you and the family! "
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Tiffany Limas

June 29, 2025

5  out of  5
rating by Tiffany Limas
"We were shopping around for better rates and Roxanne was able to help us not only get better coverage for cheaper than our former company but she went above and beyond to get us set up and the policies we were happy with! Thanks so much!"
We responded:
"Great to hear Tiffany! Welcome to Diana Escalante State Farm. We hope to continue to go above and beyond with our service! "
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MMM Martinez

June 26, 2025

5  out of  5
rating by MMM Martinez
"Christina Escalante Was great and so much help with my policy."
We responded:
"Thank you! We appreciate you taking the time to leave us a great review! "
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Accounts Receivable

June 23, 2025

5  out of  5
rating by Accounts Receivable
"The ladies at Diana’s office are amazing! Always top notch customer service and quick to get my requests taken care of. So glad we switched to State Farm with Diana Escalante and her staff!!"
We responded:
"Happy to hear this! Glad you made the switch! "
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Logan Franks

June 23, 2025

5  out of  5
rating by Logan Franks
"Good work ezay to deal with and pilite as soon as u walk in"
We responded:
"Great feedback Logan! We are happy to help you out! "
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Ariana Alvarez

June 13, 2025

5  out of  5
rating by Ariana Alvarez
"Roxanne is absolutely AMAZING!!!! Love her so much, she’s been so very helpful and patient with us. They have a very great and kind team😆💗"
We responded:
"Thank you for leaving a great review Ariana. We are so happy Macaylah is a part of the team. Happy to hear the feedback. "
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Cory Sanders

June 7, 2025

5  out of  5
rating by Cory Sanders
"Christina was very helpful and polite! Easy to talk to and explained policy in great detail and answered all questions."
We responded:
"Great to hear Cory! Christina is very knowledgeable and is always ready to help. Thank you for trusting us with your insurance needs! "
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Joshua Kitchen

June 4, 2025

5  out of  5
rating by Joshua Kitchen
"There is never enough stars when it comes to great service. Thank you all at state farm..God bless and stay successful.. I can't express it enough"
We responded:
"You are sure right.! Christina is pretty star worthy. Thank you for the feedback Joshua.! "
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Mary Zorn

May 29, 2025

5  out of  5
rating by Mary Zorn
"Roxy, at Diane Escalante’s State Farm Agency is the best. She reached out to me at a time when we were needing a change from liability to full coverage. And they did even more, we got Life, Renters and Auto all for less than I was paying with Liability. The whole staff is amazing and so friendly. They really look out for you and let you know what you are getting and don’t pressure you, if it’s something your aren’t interested I . Thank you, Roxy & Diane!"
We responded:
"So happy to hear Mary.! We love seeing you in office and I love that Rox took good care of you. Thank you for trusting us with your insurance needs. "