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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tamara Tucker

Tamara Tucker

September 6, 2024

5  out of  5
rating by Tamara Tucker
"Christina was amazing, patient, kind..took time to research my questions and options in order to keep my vehicles and home property covered at a great price!"
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Eric Hernandez

September 6, 2024

5  out of  5
rating by Eric Hernandez
"I have been with StateFarm for over 5 years and I have never had a problem with customer service or policy change request. I recently had the pleasure of making a policy change with StateFarm agent Macaylah and she was very polite and extremely helpful. I highly recommend this group!"
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Trey Reyes

September 5, 2024

5  out of  5
rating by Trey Reyes
"Highly recommend! Best in town!! ⭐️⭐️⭐️⭐️⭐️"
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raven grogan

September 3, 2024

5  out of  5
rating by raven grogan
"Great customer service, Rebekah stays on top of our renewals and is always there to help, even when I forget! Thanks for all you do!"
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Vanessa McGraw

September 3, 2024

5  out of  5
rating by Vanessa McGraw
"Amazing customer Service!!"
We responded:
"Thank you for taking the time to leave us a 5 star review Vanessa! We appreciate you! "
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Andrew Walley

August 30, 2024

5  out of  5
rating by Andrew Walley
"Roxanne was great with getting me the policy and coverage I needed for my motorcycle.I would recommend her to anyone that wants a great insurance agent.Like a good neighbor Roxanne is there..."
We responded:
"Thank you for leaving a great review! We agree, Roxanne is pretty amazing! She would love the referrals, It would be a blessing. "
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Sandra Valdez

August 27, 2024

5  out of  5
rating by Sandra Valdez
"Thank you to Roxanne for being so understanding and calm and listening to me, i was a little high strung on the phone and she was able to assist me with no problem and with joy in her voice. I also have to say that Renee put a smile on my face with the way she greeted me on the phone as well!!! Thank you ladies!!!"
We responded:
"Thank you for leaving us a great review Sandra! Roxanne and Renee are pretty awesome! You are pretty awesome too! "
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Ariana Alvarez

August 26, 2024

5  out of  5
rating by Ariana Alvarez
"Macaylah really helped me!! She was very patient and was sure to explain everything so I knew exactly what I was getting/paying for!! Thank you!!🫶"
We responded:
"Thank you for leaving a great review Ariana. We are so happy Macaylah is a part of the team. Happy to hear the feedback. "
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Josefina Lynn

August 22, 2024

5  out of  5
rating by Josefina Lynn
"Never had any issues with my coverages, friendly staff, and great service!"
We responded:
"Thank you for your feedback, Josefina! I'm glad to hear about the positive experience.! We appreciate you. "
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Joe Gutierrez

August 20, 2024

5  out of  5
rating by Joe Gutierrez
"So I went here for some business insurance and all of the other places in Victoria I found this place to be very informative very friendly and also help me save 150 bucks a month compared to everybody else I feel like this place cares about customers so it’s a five star for me"
We responded:
"We are happy to hear we were able to deliver a great customer experience to you Joe. Thank you for trusting us with your Business Insurance needs. Welcome to the State Farm Family. "
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Osiel Robledo

August 16, 2024

5  out of  5
rating by Osiel Robledo
"Good customer service , Rebekah was amazing in giving information needed asap"
We responded:
"Great to hear Osiel.! "
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regina peña

August 6, 2024

5  out of  5
rating by regina peña
"Did an online quote, and Roxanne called me immediately to follow up .. GREAT customer service and so sweet!"
We responded:
"Thank you for taking the time to leave the great review about Roxanne.! Always happy to hear about how she takes good care of the customers. "
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Sara Achilles

August 2, 2024

5  out of  5
rating by Sara Achilles
"Very helpful and accommodating."
We responded:
"Thank you for leaving us a great review Sara. We appreciate you. "
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Janice Torres

August 1, 2024

5  out of  5
rating by Janice Torres
"The best best ever"
We responded:
"Thank you for taking the time to leave us a review. We appreciate you and enjoy seeing you when we do. "
Profile photo of mary ann v. flores

mary ann v. flores

July 23, 2024

5  out of  5
rating by mary ann v. flores
"They are always willing to listen and help. They understand your needs and in any way possible they will. They always postive."
We responded:
"Thank you so much for your kind words Mary Ann! We appreciate you! "
Profile photo of Lizabeth Barnes

Lizabeth Barnes

July 22, 2024

5  out of  5
rating by Lizabeth Barnes
"I recently had the pleasure of working with Roxanne for my car insurance needs. She was incredibly helpful, knowledgeable, and patient throughout the entire process. Roxanne took the time to explain all my options and helped me find the best coverage at a great price. I highly recommend Roxanne for anyone looking for excellent car insurance service!"
We responded:
"Thank you so much for letting me know how well Roxanne took care of you. And thank you for sharing your experience.! "
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Manny Valdez

July 19, 2024

5  out of  5
rating by Manny Valdez
"Roxanne made the whole experience very easy. She explained everything and was able to answer any questions I had. If you are looking for insurance doesn’t matter if it’s auto, life, renters, or home owners. I would definitely recommend you stop on by or call her."
We responded:
"So great to hear that Roxanne made the process easy.! She is really passionate about helping people and we are happy to have her on our team! Welcome to the State Farm family Manny! "
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Brian Holst

July 19, 2024

5  out of  5
rating by Brian Holst
"Roxanne is by far the Best agent I’ve ever dealt with super patient and goes above and beyond for her customers definitely makes sure I have all I need being insured with them. Thank you for being an amazing agent and all the hard work you put into all you do much appreciated!!!"
We responded:
"Thank you so much for your kind words! Roxanne truly exemplifies the dedication and customer care we strive for. It's wonderful to hear that she has gone above and beyond to make sure you have everything you need. We appreciate your trust in us and Roxanne's hard work. -Diana "
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Erica Sanchez

July 18, 2024

5  out of  5
rating by Erica Sanchez
"Nice and friendly staff! Especially Christina!"
We responded:
"Thank you for taking the time to leave us a great review Erica! We agree, Christina is great! "
Profile photo of Gerald Nickerson

Gerald Nickerson

July 13, 2024

1  out of  5
rating by Gerald Nickerson
"I call for insurance and get a quote of 585. I gave them every detail possible that they asked for. Then I get a call saying it's going to be $1,000. They said they will check on it. Then I get a call back and say oh there was a ticket that suddenly popped up and now it's $775 and that's the final price I gave you all the information you needed. This is all just a game to play with insurance policy holders. I had already canceled my other insurance based on the quote I was given. Do not trust this business. Do not ever give them your business. They will scam you and they will probably raise your rates"
We responded:
"I apologize you didn't get the quote you were looking for. I did see you did not actually bind coverage with us (pay).. I am sorry you canceled your current insurance without having coverage another in company prior. We wish you the best and hope you were able to find what you are looking for. Thank you for giving us an opportunity to quote you. "
Profile photo of Mercedes Martinez

Mercedes Martinez

July 10, 2024

5  out of  5
rating by Mercedes Martinez
"My first car! So happy Yvonne was able to help me get a more affordable car insurance with State Farm 😊 She was so easy to talk to and has been answering all of my questions. After being stressed on the phone with progressive all morning, this one phone call with Yvonne made my day so much better. And I'm going to be saving way more $$$ 😊"
We responded:
"So glad to hear Yvonne took good care of you.! Welcome to the State Farm Family! "
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Linda Mcgraw

June 30, 2024

5  out of  5
rating by Linda Mcgraw
"Great customer service.i was able to save money on my premium. I most certainly will recommend to everyone."
We responded:
"So happy we were able to save you some money while delivering great customer service! Welcome to the State Farm Family. "
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William Etzler

June 24, 2024

5  out of  5
rating by William Etzler
"I would leave more stars if possible! Excellent service with Rox. Very grateful for Diana's team."
We responded:
"We are grateful to have Rox on the team! Thank you for the great feedback. "
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Archie Franklin

June 22, 2024

5  out of  5
rating by Archie Franklin
"I really loved the help and very professional with outstanding rates!!!"
We responded:
"Thank you for choosing us to help you with your insurance needs. We appreciate you. "
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Vanessa Hernandez

June 21, 2024

5  out of  5
rating by Vanessa Hernandez
"Yvonne and Roxanne were amazing they went above and beyond to help get us insurance on our vehicles"
We responded:
"So glad the girls took good care of y'all Vanessa. Welcome to the State Farm Family. "