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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wayne Villarreal

March 25, 2025

5  out of  5
rating by Wayne Villarreal
"Roxanne did an amazing job assisting me. She was very knowledgeable and the process went smooth and quick. Which is my type of customer service ! Thank you Roxanne."
We responded:
"So great to hear Roxanne did an excellent job assisting you.! Thank you for the feedback! "
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Steven Walsh (EstevanXLVI)

March 24, 2025

5  out of  5
rating by Steven Walsh (EstevanXLVI)
"Roxanna gave me exceptional service when helping me pick and customize my car insurance policy. She explained everything very well and even broke down in detail what perks I would be getting against other policy and company quotes. Give her a raise ASAP!"
We responded:
"She is excellent at delivering exceptional customer service. She is an asset to the team and she does deserve that pay raise ❤️"
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Josh Moen

March 24, 2025

5  out of  5
rating by Josh Moen
"Diana escalante's crew is true and pure. Best state farm agency in town!!"
We responded:
"This brought a smile to our faces Josh. We appreciate your kind words. Thank you! "
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Doris Longoria

March 20, 2025

5  out of  5
rating by Doris Longoria
"Christina was very helpful and understanding during our phone conversation."
We responded:
"So great to hear this Doris! Thank you for taking the time out of your busy schedule to leave us a review. "
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Ledie Cheramie

March 18, 2025

5  out of  5
rating by Ledie Cheramie
"Roxanne Rangel was very knowledgeable and streamlined everything making it very easy to switch. I am glad that I'm back with StateFarm! Go see Roxanne for your insurance needs."
We responded:
"Thank you for the feedback on Roxanne. We completely agree, she is awesome! Welcome back to State Farm. "
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Cynthia Caminorreal

March 18, 2025

5  out of  5
rating by Cynthia Caminorreal
"Very friendly good customer service"
We responded:
"Thank you for the great feedback Cynthia! We appreciate you.! "
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Ana Santos

March 18, 2025

4  out of  5
rating by Ana Santos
"We used Diana's State Farm agency for our rental insurance policy while temporarily living in Texas. The interactions with Diana and Macaylah were always positive. They were both very responsive about any questions or requests we had. I definitely recommend them for your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts with us! We appreciate your business and hope to continue to deliver great customer service!"
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Makiah Schooley-Duncan

March 15, 2025

5  out of  5
rating by Makiah Schooley-Duncan
"Ms.Roxanne has the best service skills & helped me understanding everything I had questions on! Thank you so much❤️!"
We responded:
"This is so great to hear! We love that Roxanne took great care of you. Let us know if you have any questions. "
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Jeana Fohn Cates

March 14, 2025

5  out of  5
rating by Jeana Fohn Cates
"Always have a pleasant conversation with whomever answers my call, each time! Very friendly & professional & courteous!"
We responded:
"So great to hear Jeana! We hope to continue to deliver great customer service! "
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aaron castro

March 13, 2025

5  out of  5
rating by aaron castro
"Roxanne made it easy and painless"
We responded:
"Thank you Aaron! Happy to hear it was easy! "
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In Hyuk Choi

March 12, 2025

5  out of  5
rating by In Hyuk Choi
"Roxanne reached out after I had inquired about renter's insurance online. She was extremely pleasant to speak with and helped answer any questions I had."
We responded:
"Thank you for taking the time to share your thoughts! We're glad to know you're satisfied with the service our office delivered. If you have any questions or need assistance, let us know. We are here to help. "
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Marcus Patton

March 12, 2025

5  out of  5
rating by Marcus Patton
"Diana and her team was able to give me the best rate when I was shopping around. Things was looking bleek when trying to own 2 cars with insurance. Diana and her team made it possible and thank you once again"
We responded:
"We are so happy that we were able to help you, Mr. Patton. "
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Alma Puente

March 12, 2025

5  out of  5
rating by Alma Puente
"Renee was very very helpful and not only that she was so nice and patient with me."
We responded:
"Thank you for leaving the great review, Alma! Happy to hear that Renee was helpful, kind, and patient. "
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Rebecca Eller

March 11, 2025

5  out of  5
rating by Rebecca Eller
"Great customer service, friendly and caring staff."
We responded:
"Thank you for leaving us a review Rebecca. We appreciate your business."
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Keyla Diaz

March 11, 2025

5  out of  5
rating by Keyla Diaz
"Excellent customer service! Great at environment! Be sure to get your quote today!! Don’t miss out on working with a wonderful team"
We responded:
"Thank you for the kind words Keyla.! We hope to continue to deliver great customer service. "
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Mary Trevino

March 10, 2025

5  out of  5
rating by Mary Trevino
"Roxanne was very patient and kind, very professional. Thanks for all you do Roxanne."
We responded:
"Thank you for leaving us a great review Mary. Roxanne is excellent and so happy she helped you. If you need anything, don't hesitate to reach out. "
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Emerald Trevino

March 7, 2025

5  out of  5
rating by Emerald Trevino
"Everyone was very friendly and incredibly helpful."
We responded:
"So great to hear Emerald! We appreciate your business and are happy to have the chance to help you with your life insurance decision as well. "
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Alex Arbaiza

March 5, 2025

5  out of  5
rating by Alex Arbaiza
"Micheal is fast, efficient, and effective. It was a pleasure working with him."
We responded:
"This is so great to hear Alex! Michael is a new addition to the team and we are so pleased to have him. "
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Karalyn Jones

March 3, 2025

5  out of  5
rating by Karalyn Jones
"Exceptional service and staff. Knowledgeable and kind. I would definitely recommend this office to anyone looking to get insurance."
We responded:
"Thank you! We appreciate you and are always happy to help where we can. "
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cynthia batey

February 28, 2025

4  out of  5
rating by cynthia batey
"Friendly nice good to know"
We responded:
"Thank you Cynthia! "
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JUICY J4892

February 21, 2025

5  out of  5
rating by JUICY J4892
"Roxanne was very helpful and very friendly explained things simply no confusion in understanding policy details highly recommend!!"
We responded:
"Roxanne is great! So happy to hear she took good care of you! "
Profile photo of Maribel Ocampo

Maribel Ocampo

February 21, 2025

5  out of  5
rating by Maribel Ocampo
"I had the pleasure on speaking with Jessica. I was having trouble paying my bills online and I was able to message her and she helped me with no problem. Super nice and friendly. Thank you Jessica."
We responded:
"So great to hear that Jessica helped you. We hope to continue to deliver great customer service! "
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Teresa Gonsalez

February 19, 2025

5  out of  5
rating by Teresa Gonsalez
"My husband and I email to get auto and health insurance quotes. Yvonne Navarro with State Farm Insurance was very helpful. She answered all our questions and saved us a lot and provided more coverage than my current insurance. I highly recommend them."
We responded:
"We appreciate your business Teresa! Yvonne does an excellent job and we are happy she was able to help you! "
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Dominique Fulton

February 18, 2025

5  out of  5
rating by Dominique Fulton
"This will be our second time going through Diane Escalante’s branch for State Farm Insurance. Both times have been exceptional. Extremely friendly and knowledgeable staff. I would definitely recommend this office to anyone looking to get insurance whether that be auto or renters. Special shout out to Roxanne! She was amazing with helping me get a new policy in less than 30 minutes while I was in the process of purchasing a new vehicle!!! Thank you!"
We responded:
"We are happy to have you back! We appreciate your business! "
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Eric Johnson

February 17, 2025

5  out of  5
rating by Eric Johnson
"Very helpful, professional, and quick to respond."
We responded:
"Happy to hear that we are responsive. Your time is valuable to us! Hope to continue delivering great customer service! "