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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Faith Irion

October 14, 2024

5  out of  5
rating by Faith Irion
"Best insurance I have had & the customer service is always on point! Macaylah helped me increase my coverage for a super low rate & responded very quickly 😊"
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Julia Ruiz

October 11, 2024

5  out of  5
rating by Julia Ruiz
"Amazing customer service! We absolutely love Roxanne and Diana!"
We responded:
"Thank you for the feedback Julia. We appreciate you! "
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Andrew Shepherd

October 10, 2024

5  out of  5
rating by Andrew Shepherd
"My previous agent retired and I got moved to Diana Escalante’s office. The move was easy and no issues arose. They’ve been a great help with additions and changes to my policy and it’s always a pleasure speaking with them. Great Team!"
We responded:
"Thank you for your feedback Andrew! It has been our pleasure serving you. We hope to continue to help with all of your insurance needs in the future. "
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Joseph Zamora

October 9, 2024

5  out of  5
rating by Joseph Zamora
"Very quick responsive great customer service!!! Had cheap full coverage in no time with easy assessable insurance app to check over policy!!"
We responded:
"Thank you for taking the time to leave a review Joseph. We love the app too and are happy to hear we were able to make it easy and affordable for you. "
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Jacob

September 26, 2024

5  out of  5
rating by Jacob
"Amazing people. In and out and very helpful"
We responded:
"Great to hear the feedback Jacob! You are pretty amazing too! "
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James Doss

September 26, 2024

5  out of  5
rating by James Doss
"Very respectful and helpful with a very fast turnaround."
We responded:
"Great to hear the team has taken good care of your insurance needs. "
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Dakota Pompa

September 24, 2024

5  out of  5
rating by Dakota Pompa
"Best State Farm agent is Victoria! Clear communication and responsiveness are big deals for our family!"
We responded:
"Thank you for taking the time to leave us a great review Dakota! We appreciate your business and hope to continue to meet your family’s insurance needs."
Profile photo of Holly May

Holly May

September 24, 2024

5  out of  5
rating by Holly May
"The best experience here with Renee!! Old insurance went up so I switched here & Renee made the process very easy & got me the same policy for a whole lot cheaper. Definitely recommend them!"
We responded:
"Great to hear the feedback about Renee! She is pretty awesome! "
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Bailey Krouse

September 19, 2024

5  out of  5
rating by Bailey Krouse
"Friendly, efficient and knowledgable staff. Made switching my auto policy simple and saved me $85 a month."
We responded:
"Great to hear we were able to get you a great rate! Welcome to the State Farm family! "
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david rea

September 18, 2024

5  out of  5
rating by david rea
"Very respectfully and attentive with convenient help"
We responded:
"Thank you for taking the time to leave us a great review David.! Always happy to help you. "
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Michael Powers

September 18, 2024

5  out of  5
rating by Michael Powers
"Great help!!!!! Great people, and are looking out for my best interest!!!! Highly recomended!"
We responded:
"Thank you for the kind words Michael. We appreciate you! We hope to continue to help you with your insurance needs. "
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elsa arredondo

September 15, 2024

5  out of  5
rating by elsa arredondo
"I have a friend who works there and randomly asked her one day to get a quote for my car and she got one emailed to me within a few hours. It was the lowest I was able to find for full coverage and after a couple months I added renters insurance. Anytime I have a question they are quick to respond to my emails, before i renewed they called me to ensure I didn’t have any questions! They are so friendly and sweet and I really appreciate them working with my schedule and always being patient. If you need anything get with Diana and her amazing team."
We responded:
"So happy to hear my team was responsive and we were able to save you money Elsa! Welcome to the State Farm Family! "
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Bobby Cuellar

September 13, 2024

5  out of  5
rating by Bobby Cuellar
"Diana Escalante’s State Farm Insurance has consistently proven to be a leader in the insurance industry, offering a comprehensive range of services with an unmatched level of customer care. Whether you're looking for auto, home, life, or health insurance, State Farm delivers with policies tailored to fit individual needs. What sets State Farm apart is its outstanding customer service — agents are knowledgeable, approachable, and always willing to go the extra mile to ensure that clients feel supported and informed. The seamless claims process is another highlight, making what can be a stressful time much easier to manage. In addition, their competitive pricing combined with available discounts ensures you’re getting solid coverage without breaking the bank. In short, State Farm delivers not just reliability, but peace of mind, making them a go-to choice for anyone seeking quality insurance coverage."
We responded:
"Thank you for the amazing feedback on our office Bobby! We appreciate your business and are happy to help you with your insurance needs! "
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southern mediator

September 13, 2024

5  out of  5
rating by southern mediator
"I called to take one vehicle off and add one new one. It was a fast, smooth experience. The agent was very knowledgeable, helpful and polite. I would recommend doing business with this agent to my family and friends."
We responded:
"This is great feedback! Thank you for taking the time to leave us a review! We are always happy to help you with your insurance needs! "
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Janie Rodriguez

September 12, 2024

5  out of  5
rating by Janie Rodriguez
"The most fast and polite agents"
We responded:
"Thank you so much for the great feedback about our service! We appreciate you! "
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Zak King

September 12, 2024

5  out of  5
rating by Zak King
"I have been with State Farm through Diana for multiple years now and I am very happy with the prompt and attentive service I receive every time I need to contact this agency for anything. I could not recommend them more."
We responded:
"We appreciate your business Zak! I am so happy to hear great things about the team. Thank you for trusting us with your insurance needs! "
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Emma Garcia

September 11, 2024

5  out of  5
rating by Emma Garcia
"Excellent service!"
We responded:
"Thank you for leaving us a review Emma! We appreciate you! "
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Tamara Tucker

September 6, 2024

5  out of  5
rating by Tamara Tucker
"Christina was amazing, patient, kind..took time to research my questions and options in order to keep my vehicles and home property covered at a great price!"
We responded:
"Thank you Tamara! So great to hear good things about Christina. She makes sure our customers are covered and prepared for the unexpected. Thank you for your continued trust in us. "
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Eric Hernandez

September 6, 2024

5  out of  5
rating by Eric Hernandez
"I have been with StateFarm for over 5 years and I have never had a problem with customer service or policy change request. I recently had the pleasure of making a policy change with StateFarm agent Macaylah and she was very polite and extremely helpful. I highly recommend this group!"
We responded:
"Thank you for your continued support Eric. We appreciate you and hope to help you with all of your insurance needs for the next 5 years to come. "
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Trey Reyes

September 5, 2024

5  out of  5
rating by Trey Reyes
"Highly recommend! Best in town!! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your continued support Trey.! Always a pleasure to help you and your sister. We hope you have a fantastic trip as well.! "
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raven grogan

September 3, 2024

5  out of  5
rating by raven grogan
"Great customer service, Rebekah stays on top of our renewals and is always there to help, even when I forget! Thanks for all you do!"
We responded:
"Thank you for leaving us a review Raven.! Rebekah is new to the team and we are so blessed to have her. She stays on top of it and has been a great addition to the A Team! "
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Vanessa McGraw

September 3, 2024

5  out of  5
rating by Vanessa McGraw
"Amazing customer Service!!"
We responded:
"Thank you for taking the time to leave us a 5 star review Vanessa! We appreciate you! "
Profile photo of Andrew Walley

Andrew Walley

August 30, 2024

5  out of  5
rating by Andrew Walley
"Roxanne was great with getting me the policy and coverage I needed for my motorcycle.I would recommend her to anyone that wants a great insurance agent.Like a good neighbor Roxanne is there..."
We responded:
"Thank you for leaving a great review! We agree, Roxanne is pretty amazing! She would love the referrals, It would be a blessing. "
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Sandra Valdez

August 27, 2024

5  out of  5
rating by Sandra Valdez
"Thank you to Roxanne for being so understanding and calm and listening to me, i was a little high strung on the phone and she was able to assist me with no problem and with joy in her voice. I also have to say that Renee put a smile on my face with the way she greeted me on the phone as well!!! Thank you ladies!!!"
We responded:
"Thank you for leaving us a great review Sandra! Roxanne and Renee are pretty awesome! You are pretty awesome too! "
Profile photo of Ariana Alvarez

Ariana Alvarez

August 26, 2024

5  out of  5
rating by Ariana Alvarez
"Macaylah really helped me!! She was very patient and was sure to explain everything so I knew exactly what I was getting/paying for!! Thank you!!🫶"
We responded:
"Thank you for leaving a great review Ariana. We are so happy Macaylah is a part of the team. Happy to hear the feedback. "